Mutual fund performance and persistence in Taiwan: a non - parametric approach
Article Abstract:
A non-parametric programming technique called data envelopment analysis was used to measure the performance of Taiwan's domestic funds between 1999 and 2003. The sample funds were divided into losing funds (0-25th percentile), middle funds (26th-75th percentile), and winning funds (76th-100th percentile) in order to test performance persistence. It was discovered that there is a hot hands effect in Taiwan's domestic equity funds under the technical efficiency measure, indicating that funds which did well in recent years remain excellent performers in the following year.
Publication Name: The Service Industries Journal
Subject: Business, international
ISSN: 0264-2069
Year: 2007
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Implementation and outcomes of customer value: a dyadic perspective
Article Abstract:
The study unravels customer satisfaction and retention as results of front-line service employee's value delivery, through qualitative and quantitative approaches. Results indicate that customer retention does not automatically become a result of efforts to deliver customer value even when based ona dyadic view. Customers are found to be more loyal when service employees provide value that is matched by consumers' satisfaction.
Publication Name: The Service Industries Journal
Subject: Business, international
ISSN: 0264-2069
Year: 2007
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The performance of UK investment trusts
Article Abstract:
The Sharpe Treynor and Jensen measures of portfolio management were applied to evaluate 92 UK investment trust performance from 1975-1993. The Jensen measure of excess return averaged positively for ten of the fourteen 5-year rolling periods. However, the measure did not prove significant for most of the individual funds. The Sharpe measure displayed substantial intertemporal persistence across fund rankings.
Publication Name: The Service Industries Journal
Subject: Business, international
ISSN: 0264-2069
Year: 1996
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