Take the money and run? Organizational boundaries and consultants' role

Article Abstract:

Using the work of Granovetter, the relationship between management consultants and their clients has been examined. The role of consultant fluctuates from a paid service provider to that of trusted friend, a relationship that is sometimes broken by misinterpretation of the roles by either of the parties.

Economic aspects, Business consultants, Management consultants

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An examination of the antecedents of e-customer loyalty in a Confucian culture: the case of South Korea

Article Abstract:

Impact of Confucian culture and values on e-customers' loyalty in South Korea is examined.

South Korea, Psychological aspects, Analysis, Computers, Information technology services, Customer loyalty, Confucianism

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Customer satisfaction and scuba-diving: some insights from the deep

Article Abstract:

Factors influencing customer's satisfaction from scuba diving services are examined.

Forecasts, trends, outlooks, AMUSEMENT & RECREATION SERVICES, Forecasts and trends, Leisure industry, Market trend/market analysis, Customer satisfaction, Scuba diving

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