The cracks in quality
Article Abstract:
US firms which adopted a total quality management system modeled after successful Japanese techniques discovered their systems were not working. Companies such as Florida Power and Light Co and Allen-Bradley Company Inc discovered their systems emphasized the process instead of the results.
Publication Name: The Economist (UK)
Subject: Business, international
ISSN: 0013-0613
Year: 1992
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When sparks fly: America's electricity industry
Article Abstract:
Independent power producers were authorized to use existing transmission grids by the wide-ranging Energy Policy Act of 1992. Progressive companies such as Teco Energy Inc of Tampa, Fla, have profited from diversification by establishing independent subsidiaries.
Publication Name: The Economist (UK)
Subject: Business, international
ISSN: 0013-0613
Year: 1993
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