Creating satisfied clients
Article Abstract:
Understanding client's requirements is very essential for providing a qualitative service. Several ways to finding out client expectations, and methods to improve the communications, research styles, various report formats of a company are explored.
Publication Name: Marketing Research: A Magazine of Management & Applications
Subject: Business
ISSN: 1040-8460
Year: 2004
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Managing for successful customer acquisition: an exploration
Article Abstract:
Findings of a research on the extent to which companies are skilled at managing the customer acquisition process are presented.
Publication Name: Journal of Marketing Management
Subject: Business
ISSN: 0267-257X
Year: 2006
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The ten essential processes of facilitative leaders
Article Abstract:
The methods to be applied be project and team leaders for management of knowledge workers are presented.
Publication Name: Global Business and Organizational Excellence
Subject: Business
ISSN: 1932-2054
Year: 2007
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