Delivering community benefits

Article Abstract:

Royal Mail, a division of the British Post Office, has long been involved with community projects. It has begun an ambitious project aimed at teaching total quality management (TQM) to students and the entire community as well. The Royal Mail also realized the changing character of schools, noting that a radical change involving management styles has to be implemented. Aside from the education/business partnership links it shares with some schools, it also sponsors workshops for administrators and teachers to emphasize the need for TQM. Its first project was at a school in Yorkshire.

Public Relations Agencies, Public Relations, Public relations services, Analysis, Evaluation, Services, Corporate social responsibility, Public relations firms, Royal Mail, Community relations

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The wrath of Kane

Article Abstract:

Business Post boss, Mick Jones, has left the company, as has Torquil Montague-Johnson, the company's former finance director, and the company's stock price has dropped. Jones' salary was low compared to the heads of other company's of a similar size. Peter and Michael Kane, founders of Business Post, hold a 63% stake in the company. They had moved to non-executive posts when Jones became head of the company, and they have moved back into executive roles with his departure.

Officials and employees, Appointments, resignations and dismissals, Business Post Group PLC, Jones, Mick

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An extension of Ramsey-Boiteaux pricing to services offering limited deferability subject to reliability constraints and fuzzy demand functions

Article Abstract:

The Ramsey-Boiteaux pricing to services offering limited deferability subject to reliability constraints is used to analyze the quality of service and reliability of postal services. A fuzzy set representation of the unkown parameters is also used so that the investigation will have greater flexibility. The analysis results in a welfare-optimal pricing applicable for a monopolist experiencing stochastic demands.

Models, Economic aspects, Pricing

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