Great success outside the mega-chains

Article Abstract:

Canadian pharmaceutical retailer London Drugs has successfully competed against major grocery and mass-merchant chains in that market, by offering a diverse mix of non-pharmaceutical merchandise in the both high-end and value-priced segments. The 46-store chain, which pioneered the use of point-of-sale in the Canadian drug retail arena, sells franchise and signature brands of cosmetics, as well as personal computers, consumer electronics products and various brands of cameras and photographic supplies. After having been able to install photo labs in each of its stores in 1984, London Drugs is now testing the viability of the Internet cafe format in two stores, as well as Internet banking services in conjunction with Royal Bank of Canada.

Strategy & planning, Pharmacies and Drug Stores, Marketing/Advertising Methods, Drug Stores, Misc Retail Stores, Miscellaneous Store Retailers, Company Data, Retail trade, Drugstores, Specialty stores, London Drugs

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A level playing field

Article Abstract:

Independent photographic supply chains are battling their larger industry counterparts. This was shown by the American Booksellers Association in its recent lawsuit against the large bookstore chains Borders and Barnes & Noble for breaking different rules in California and the Robinson-Patman Act. Noble Industries Inc. of Hingham, MA, noted that a level playing field should exist in the industry. Polaroid Corp. Chairman and CEO Gary T. DiCamillo indicated that manufacturers are dependent on photographic supply dealers.

Government regulation (cont), Research Findings, Public affairs, Book Stores, Legal/Government Regulation, Photographic Equip & Supplies Whsle, Photographic Equipment and Supplies Wholesalers, Wholesale trade, Bookstores, Photographic equipment, Barnes & Noble Inc., Book Inventory Systems Inc.

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"Hello? Is anybody out there?"

Article Abstract:

A number of minilab operators are complaining about the lack of customer support from equipment manufacturers. Among the complaints were poor customer relations, and discontinuation of parts and service on a piece of equipment, and design flaws on equipment. On the other hand, manufacturers said that minilab operators should adopt preventive maintenance to keep their equipment in top working condition.

Capital expenditures

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