Know thy customer's behavior
Article Abstract:
The advantages sales force automation software and client relationship management software offer to a business enterprise are discussed. With the help of such technology, a company can predict its sales with considerable accuracy and plan its manufacturing and other activities accordingly.
Publication Name: Global Finance
Subject: Business
ISSN: 0896-4181
Year: 2005
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Finding the right IT strategy
Article Abstract:
Centralization often curbs flexibility thereby adversely affecting the business. However, there are many industry specific activities that can be centralized. Consequently, different types of industries require different times of centralized IT management systems.
Publication Name: Global Finance
Subject: Business
ISSN: 0896-4181
Year: 2005
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Voicing approval
Article Abstract:
The advantages of speech recognition software for call centers are examined.
Publication Name: Global Finance
Subject: Business
ISSN: 0896-4181
Year: 2005
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