Total quality and 1992

Article Abstract:

A recent meeting of the Institute of Chartered Accountants of Scotland focused on the challenge of the single European market to the UK and on the issue of quality. Rover Group and Cadbury Schweppes Chair Graham Day believes that the UK must overcome physical, technical, and fiscal barriers in order to become competitive by 1992. Two aspects of quality that were identified as essential for quality production by John Oakland, a featured speaker at the meeting, were quality of design and quality of conformity. Oakland believes that having a corporate quality policy is necessary for businesses to ensure quality production and elucidated ten points for achieving total quality, including: commitment to improvement; zero errors/defects; and management commitment to improving the production system.

Analysis, Accounting and auditing, Economic policy, Quality control, Cadbury Schweppes PLC, Rover Group PLC, Single European market, Day, Graham, Oakland, John

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Margaret Seymour: life at the pool side

Article Abstract:

Margaret Seymour is a builder of swimming pools through her Margaret Seymour Pool Engineers Ltd (Lanark, Scotland). Seymour left an agricultural building company after two years to start her own firm. During the firm's growth years, she remained loyal to her accountants and local bank. Seymour says that the pitfalls of starting up a business are underestimating financing, taking an excessive amount of cash out of the firm, and not keeping control over creditors and debtors. In her business, domestic contracts can be completed and invoiced in four to six weeks, but commercial contracts can take up to a year, necessitating effective credit control and interim invoicing.

company profile, Seymour, Margaret, Margaret Seymour Pool Engineers Ltd.

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Members Services revisited

Article Abstract:

The Institute of Chartered Accountants of Scotland's Members Services department was formerly concerned primarily with conferences and courses, but now has adopted a new philosophy of promoting the commercial awareness of members and is placing a heightened emphasis on career counseling and practice advisory work. The Appointments and Counseling Service will seek to match applicants' needs to those of employers. The Practice Advisory service will offer advice from trained volunteer advisers. In the area of courses, there are plans to add short refresher courses for accountants returning to work after a career break or employment abroad.

Services, Accountants

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