Big Boss Bias
Article Abstract:
Research has supported the fact that lower level management makes better decisions regarding human resources than top management. The reasons are that the closer one is to the people involved, the better the behavior observation can be, and information is filtered too thinly by the time it reaches upper management. Upper management relies on very short observations, usually under unnatural conditions. Sampling is not a valued measure due to the small portion of true work process involved. A number of rating tables must be used to get a cross-reference and consensus before making any true reliable decisions. A sound human resource management information system (HRMIS) can be the provider of top level management's answers. A graph of management relationships is included with tables.
Publication Name: Industrial Management & Data Systems
Subject: Computers and office automation industries
ISSN: 0263-5577
Year: 1983
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Who's the boss?
Article Abstract:
The Internet has cause the balance of power to shift away from distributors and retailers and be passed on to consumers. The decentralized and non-hierarchical structure of the Internet provides consumers with huge quantities of information, much of which used to be available only to the experts. In the past, data had to be collected and then published. Now, thanks to the Web, those two tasks can be performed almost simultaneously and as a result everyone has up to the minute information and improved customer service. Virtual customer service saves companies money and provides consumers with around the clock support. The new value chain that has been established, allows consumers to partake in the production process and control the activities of suppliers.
Publication Name: Newmedia
Subject: Computers and office automation industries
ISSN: 1060-7188
Year: 1998
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Will the Concept Fly When the Boss Can't?
Article Abstract:
Teleconferencing makes up a small but growing segment of the communications industry. Cost may be heavy, but use of the various kinds of hardware may save money. The systems available now are: voice transmission, voice with facsimile equipment, computer messages, slow scan video, and video cameras. Each carries with it inherent advantages and disadvantages. Video transmitted over phone lines is a new advancement. Anyone contemplating a system should analyze the needs, select the appropriate system and conduct training sessions. The International Teleconferencing Association has been formed to act as a clearing house for the new industry.
Publication Name: Modern Office Procedures
Subject: Computers and office automation industries
ISSN: 0026-8208
Year: 1983
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