Looks great, works perfectly
Article Abstract:
The two approaches towards managing customer's expectations that have been adopted by the consumer electronics retail showroom Audio/Video Alternatives are discussed.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2005
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The pleasures and pitfalls of selling warranties
Article Abstract:
The benefits of selling warranty with electronic equipment are described, besides the methods of designing the warranty schemes to increase revenues.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
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Breaking the comfort zone
Article Abstract:
Suggestions to the retailers on customer engagement skills development are presented.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2006
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