ASQ certification board puts quality tools to work

Article Abstract:

A strategic planning method for better customer relationship management is developed using qualitative tools. The developed method also considers customer requirements and customer satisfaction in designing phase.

Models, Customer relationship management

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Plan experiments to prevent problems

Article Abstract:

Planning of experiments to minimize mistakes is discussed. Topics on the relevance of manpower, machines, methods, materials, measurements, and environmental factors in conducting experiments are presented.

Product standards, safety, & recalls, Strategy & planning, Standards, Planning, Evaluation, Machinery, Materials, Labor supply, Labor force, Company business planning, Labour force, Magneto-electric machines, Experimental studies

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Have you adequately defined your situation?

Article Abstract:

The strategic planning methods to be used for better project management are presented. The techniques to analyze the situation are also presented.

Decision-making, Decision making, Analysis, Industrial project management, Project management

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