Corrective action in the real world
Article Abstract:
Training sessions on corrective action process by the customer may improve the status of corrective action requests (CARs) and bridge the existing gap between customers and suppliers. CARs by small customers generally remain unattended by suppliers. Misunderstandings in the customer-supplier relationships also add to the delay in responding to CARs. Every customer is not benefited by the corrective action guidelines, notwithstanding their usefulness. Some guidelines for corrective action are presented.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1996
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Using corrective action to make matters worse
Article Abstract:
Issues are presented concerning the importance of the consideration of variation before the implementation of a quality assurance program. The four different patterns of variation are discussed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000
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Corrective vs. preventive action
Article Abstract:
The common misconceptions about corrective and preventive action faced by quality professionals is examined and steps to help address the problem.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
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