Guidelines for TQ partnerships between industry and universities

Article Abstract:

The success of total quality improvement partnerships between universities and businesses depends on careful planning and implementation. One key to successful partnership is for companies to seek out and identify a university or college with a teaching discipline that could help them solve a particular problem area. Business managers and university officials must also share the responsibility of setting goals and reviewing the progress of the partnership on a regular basis.

Universities and colleges, College administration, Business and education, Industry and education, Strategic alliances (Business)

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Improve processes with the quality journal

Article Abstract:

A seven step method for improving processes is presented. The discipline, known as the quality journal, was adapted from its Japanese counterpart. The form of this method summarizes the various tools available to a problem solver for data gathering. In this way, the quality journal provides consistency to problem solving. A case study involving a fictitious company illustrated the principles and application of the quality journal.

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Integrate quality cost concepts into teams' problem-solving efforts

Article Abstract:

Service and manufacturing organizations can better analyze business processes and eliminate nonvalue-added activities by incorporating cost of quality (COQ) techniques and principles into the team problem-solving process. A 10-step approach that uses quality cost concepts to help work groups identify, prioritize and effectively deal with urgent issues is presented. Implementation guidelines are also offered.

Cover Story, Work groups, Teamwork (Workplace), Costs, Industrial, Industrial costs

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