Involving temporary workers in process improvement activities

Article Abstract:

Some Pacific Northwest organizations use three strategies to increase involvement of temporary workers in process improvement activities and quality management. The strategies involve increasing intrinsic motivation of employees and providing promising prospects of regular employment to talented temporary employees. The organizations establish long term associations with some temporary employees who work on an intermittent basis to increase their motivation to participate in quality programs. Several ways to ensure effective functioning of the strategies are discussed.

Research, Quality management, Business enterprises, Temporary employees, Pacific Northwest

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Math programming's potential to aid TQM implementation

Article Abstract:

Analysis of 66 mathematical programming applications resulted in the conclusion that such could be quite useful for the effective implementation of total quality management (TQM). Math programming, which is generally used to optimally allocate scarce resources, was found to affect TQM positively in at least three ways: it enhanced intraorganizational communications, it improved the problem-solving ability of the organization's staff and it made employees feel good about their work and the organization.

Usage, Total quality management, Optimization theory, Mathematical programming

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Cheese isn't just for eating anymore: use it to introduce basic quality concepts

Article Abstract:

Cheese slicing can be beneficial in teaching students concepts about product quality and catering to customer's needs. Group discussions help them to understand that quality problems usually lie within the slicing system group effort can solve a problem better than individual efforts. This activity can be used with freshman- and junior-level college students, and in an organization's quality control program.

Quality control, Education, Study and teaching, College students

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