Quality as a board game

Article Abstract:

A joint survey was conducted to clarify quality-related issues and the relationships of corporate management and the board of directors. The survey indicated that management is more likely to deal with quality concerns than the board of directors. There is also minimal board discussions on quality-related topics. The boards also usually act on quality concerns after the damage has been done rather than in the planning stage. Both the management and the boards, however, noted the quality improvement of US products.

Evaluation, Corporate directors, Employee performance appraisals, Performance appraisals

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Survival for quality and unions

Article Abstract:

The quality profession and US trade unions should interact to address the twin issues of quality and job security. Quality professionals and union leaders should be cross trained in each other's practices. The quality professional can help unions in avoiding layoffs through long-term planning and effective training. The quality profession can benefit from the knowledge of labor relations skills and union's organizing practices. Unions are increasingly resorting to explicit social contracts that ban layoffs.

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Unions and quality professionals need to work together to avoid tragedy

Article Abstract:

Quality professionals and union leaders need to forge an alliance to solve the problems affecting employees, customers and stockholders. Quality and employment security are vital to US industry in maintaining its competitive edge in the international market. Quality professionals must mould the opinion of employers in favour of job security. The adverse impact of downsizing and short-term gains should be brought to the notice of the employers and the investment community.

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