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What would Deming say?

Article Abstract:

Quality improvement pioneer W. Edward Deming promoted the focus on system rather than employees and developed the statistical process control tool used by many managers in modern day business.

Author: Spigener, James, Angelo, Paul

Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2001

Management, Business, Product development, Criticism and interpretation, Total quality management, Deming, W. Edwards

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Quality management hits the road

Article Abstract:

The article shows how the use of effective general system theory quality management techniques can help to improve performance and life quality of people at work and in the home.

Author: Lopa, Joseph, Marecki, Richard

Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000

Research, Management science, Quality of life, Quality of work life

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