Postal service tries to reverse violent image through employee assistance and team approach

Article Abstract:

The US Postal Service has revamped its Employee Assistance Program (EAP) to deal with workplace violence. Since 1993, the EAP program has expanded from one dealing mostly with drug abuse to one that is partially staffed by counselors and receives over 10% of the total budget. Approximately 30,000 postal employees use the EAP, which provides a telephone hotline, newsletter, 12 free sessions with a counselor and health seminars. Each of the 85 postal service districts has an EAP coordinator. A total of 50,000 postal supervisors have completed an 8-hour course on preventing violence. Many perpetrators of workplace violence are men over the age of 30 who have served in the military. The postal service actively recruits veterans, and several of the men involved in postal service homicides have been veterans. However, the postal service employs approximately 800,000 people and it is hard to predict which ones will commit acts of violence.

Services, Prevention, Social policy, Workplace violence, Postal service, Employee assistance programs

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Physicians find their place in Zuniland

Article Abstract:

A dedicated team of physicians is providing first-rate care to the Zuni population of rural western New Mexico. Beth Coates and her husband Bruce Finke are 2 of the 13 physicians at the Zuni Comprehensive Community Health Center, located 40 miles from Gallup. The medical center serves the 10,000 members of the Zuni Indian Reservation and several thousand Navajo who live nearby. Three of the physicians are pediatricians and internists and the rest are family physicians. The hospital also employs 2 physician assistants and a midwife. The hospital has diagnostic facilities but patients must be sent to Gallup or Albuquerque, which is a 3-hour drive, for surgery. Several of the physicians have begun research programs on the diseases that are prevalent in the Zuni community, including cystic fibrosis and diabetes. A grant from the Indian Health Service also supports the Zuni Wellness Clinic in a local high school building.

Health aspects, New Mexico, Hospitals, Rural, Rural hospitals, Zunis

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