Responsibility matrix for clinical pathways

Article Abstract:

Columbia Hospital in Milwaukee, WI, has developed a matrix that lists all actions necessary to establish pathways of clinical care and assigns responsibility for accomplishing each step in the process. The purpose of developing the pathways was to improve the provision of care at the hospital. The matrix was constructed to track the complexities of the process and assign accountability. It has proven useful in training new team leaders and in communicating between teams during the development and implementation phases of the program.

Clinical medicine, Quality management

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Benchmarks and performance indicators: two tools for evaluating organizational results and continuous quality improvement efforts

Article Abstract:

Benchmarking is most effective when the composition of the benchmark is understood and when benchmark variables are accounted for. Data organized by patient problem will produce a homogeneous population which can be benchmarked. Performance measures, which are indicators of process or activity output, ranked by a clinically balanced score card can evaluate an agency's long-term survival criteria.

Standards, Measurement, Nursing

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Four steps to creating quality indicators across sites

Article Abstract:

As multihospital systems are set up, it has become important to compare performance across sites. A six-hospital system, Sharp HealthCare, set up a clinically reliable and valid set of quality-assessment indicators. Implementation of the new indicator set was not as easy as setting it up. Longterm employees in some QA departments were not happy with change.

Usage, Evaluation, Health status indicators

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