Skilful communication is necessary for quality care; Jennifer Campbell describes how an article helped her communicate with people with dementia
Article Abstract:
Effective communication techniques should be sought, utilized and evaluated for dealing with patients suffering from dementia. Therapies like resolution therapy, validation therapy or pretherapy method should be used for developing a communication between nurse and patient.
Publication Name: Nursing Times
Subject: Health
ISSN: 0954-7762
Year: 2004
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The role of relationships in effective clinical supervision
Article Abstract:
The four-cycle action research approach qualitative data was used to investigate the nature of clinical supervision. Results revealed that relationship development is an essential component of effective clinical supervision.
Publication Name: Nursing Times
Subject: Health
ISSN: 0954-7762
Year: 2005
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How to ... handle patient complaints; it is now common for nurses to be involved in responding to patient complaints
Article Abstract:
Nurses can prevent complaints from becoming legal action by swiftly and courteously dealing with the patient's issue. Good communication throughout a patient's treatment can avoid complaints in the first place.
Publication Name: Nursing Times
Subject: Health
ISSN: 0954-7762
Year: 2003
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