Spanning organizational boundaries to improve care and service: inpatient and outpatient chronic peritoneal dialysis
Article Abstract:
The University of Michigan Health Systems conducted a study to determine the quality of peritoneal dialysis (PD) services provided for inpatients at one system unit. A continuous process of quality improvement was instituted, using Total Quality Management principles, and the results were measured. Changes instituted included standardizing written PD care recommendations, using preprinted forms for ordering PD care and evaluating patients for orthostatic hypotension prior to provision of service. Provision of PD care showed improved efficiency and timeliness due to the changes in procedures.
Publication Name: Journal of Nursing Care Quality
Subject: Health
ISSN: 1057-3631
Year: 1996
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Conflicts experienced by quality assurance/improvement professionals: a Delphi study
Article Abstract:
A nationwide Delphi survey was conducted among nursing quality assurance/improvement professionals to identify commonly experienced work-related conflicts and ways of dealing with them. Eighty-six members of the National Assn of Quality Assurance Professionals participated in the study. Conflicts were categorized as intrapersonal concerns, barriers to change, and ethical issues. Actions taken to handle conflicts included collaborating, making recommendations, teaching or sharing information, structuring their work, accommodating and ignoring the problem.
Publication Name: Journal of Nursing Care Quality
Subject: Health
ISSN: 1057-3631
Year: 1996
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Assessing the congruence of nursing models with organizational culture: a quality improvement perspective
Article Abstract:
A study of organizational culture in the Nursing Department of Riverview Health Centre, Winnipeg, Manitoba, will enable a conceptual model to be selected for model-based practice that is congruent with the department's culture. The Nursing Unit Cultural Assessment Tool was used, followed by focus group meetings and content analysis of transcripts from the focus group sessions. The organizational culture was found to be strongly patient-centered, with key concepts of person, health, nursing and environment explored in the focus groups.
Publication Name: Journal of Nursing Care Quality
Subject: Health
ISSN: 1057-3631
Year: 1996
User Contributions:
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