HR adopts consultancy and business role at Courage

Article Abstract:

The human resources (HR) department at UK brewer Courage has adopted a business-oriented approach as part of a plan to retool the company's organizational structure. The HR approach has sought to devolve HR responsibility down-line to best serve the smaller business units created to reshape corporate culture. A smaller core HR function sets HR strategies while a number of staff became HR consultants serving the new units. HR has introduced a series of initiatives including employee development programs, benchmarking, flexible benefits, and a performance management system, and modified bargaining procedures.

Innovations, Brewing industry, Breweries, Human resource departments, Courage Ltd.

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Multi-source feedback aids employee understanding

Article Abstract:

Employee performance and teamwork can be enhanced by multi-source personal feedback techniques, according to a UK report. Multi-source feedback can draw on the insights of peers, subordinates, and line managers in helping employees develop and meet performance expectations. Feedback aimed at development and tied to a specific development program seems to be most effective. This success of this technique depends on consensus on measurement and goals, support from upper management, clarity as to ownership of the data, and proper communication.

Usage, Employee performance appraisals, Performance appraisals, Feedback (Psychology), Feedback (Communication)

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