Old school gets new role
Article Abstract:
The Hamburger University of McDonald's that has six global training centers around the world, which is the centers of learning, and key to the implementation of the company's turnaround plan is going on revitalization. It adopted an aggressive policy called 'The Plan to Win' to overcome the negative business performance by focusing on customers and giving them a consistent experience.
Publication Name: T&D
Subject: Human resources and labor relations
ISSN: 1535-7740
Year: 2006
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At C-level: A conversation with Robert E. Knowling Jr., CEO of the NYC Leadership Academy
Article Abstract:
Robert E. Knowling Jr., CEO of the New York City (NYC) Leadership Academy describes life on the front lines of educational reform and shares his personal formula for leadership development. The NYC Leadership Academy, has graduated 77 principals within a year and a half who are already on the job at elementary, middle, and high schools in the New York metropolitan area.
Publication Name: T&D
Subject: Human resources and labor relations
ISSN: 1535-7740
Year: 2004
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Training: They're lovin' it
Article Abstract:
McDonald's President and COO, Ralph Alvarez discusses about how the training contributed to the company's success which allowed them to change the menu and deliver operations at a higher level. He found that the changes made in training made quick impact on comparable sales and guest counts, which indicated that the attention to training is paying enormous dividends.
Publication Name: T&D
Subject: Human resources and labor relations
ISSN: 1535-7740
Year: 2006
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