Pearle Vision's managers think like entrepreneurs
Article Abstract:
Pearle Vision Inc saw the need to rethink its store managers' compensation and incentive pay system after the discovery that corporate-owned stores consistently performed poorly compared to franchise stores. An analysis of the situation showed that franchised owners had an edge over the firm's store managers because the former were not subject to rigid corporate rules and were empowered to make their own decisions. To improve the performance of corporate-owned stores, VP for Human Resources Roy J. Wilson and his team developed a plan called 'Optipreneur' intended to help store managers think like entrepreneurs. Store managers were invited to undergo a training course that covered operations, finance, employee management and leadership. In addition, a new compensation and incentive pay system for store managers was introduced. After a few months, 14 stores that participated in the program collectibly were able to increase their profits by 185%.
Publication Name: Personnel Journal
Subject: Human resources and labor relations
ISSN: 0031-5745
Year: 1993
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Shrinking pains cause HR to redevelop talents
Article Abstract:
The HR department of Pratt & Whitney was completely restructured in response to the company's large-scale downsizing program. Falling profits compelled the manufacturer of airplane engines and parts to lay off 12,000 people, including 47% of the HR staff. The HR downsizing caused problems for the remnant HR population. The personnel department was understaffed and did not have the skills required by the new Pratt & Whitney. Management addressed these problems by creating an HR assessment-and-development center. The center was established to broaden qualified HR practitioners, transform them into effective business partners, shift their focus from the tactical to the strategic, and help them develop financial and business expertise.
Publication Name: Personnel Journal
Subject: Human resources and labor relations
ISSN: 0031-5745
Year: 1995
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