Internet car-buying sites travel through rough road

Article Abstract:

Internet-based car dealers are increasingly faced with survival problems as investments on online businesses become scarce. Analysts are predicting a consolidation in the industry similar to Microsoft's CarPoint's purchase of Denver, CO-based Driveoff.com, a deal that was finalized on Jun 12, 2000. The alternative would be to disappear altogether from the Internet, a fate that has befell start-up Dreamlot.com of Mountain View, CA.

Strategy & planning

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GM dealers worry about customer defections

Article Abstract:

General Motors Corp. dealers are in a frenzy about customers, who may shift to rival car and truck makers, while production has been at a standstill. Dealers said clients might not bother to wait while the automaker prepares to restore production and restock. Annette Gannassi, owner of a Pittsburgh, PA-based dealership on Oldsmobile, Pontiac and GMC, said new clients or those affected by accidents, might not have the luxury of waiting. Dealers said the situation could be worse than when customers were defecting before a strike resulted to a shutdown in 26 of 20 GM facilities.

Comment:

Dealers are in a frenzy about customers, who may shift to rival car and truck makers, while production has been at a standstill

Marketing procedures, General Motors Corp., Article

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Mother of innovation car buyers travel information superhighway for deals

Article Abstract:

An increasing number of automobile dealerships are tapping the Internet to reach their clients. Almost a third of new-car dealerships have Web sites in 1998. Some of them set up their own Web sites, while other join the Web car-buying services such as autobytel.com, autoweb.com, car.com and autoconnect.com. The car-buying services charge fees from $300 to $6,000 to develop a Web site and up to $2,000 a month and $50 for each potential customer sent to the dealership.

General services, On-Line Information Services, Bsns Videotex Svcs ex Database, Online information services, Business information services

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