MCI WorldCom: can it put all the pieces together?
Article Abstract:
The spate of mergers and acquisitions carried out by MCI WorldCom is part of the firm's strategy to solidify its presence in the telecommunications industry. At the same time, the firm continues to acquire a variety of facilities and huge tracts of vacant land. While some firms may not approve of MCI WorldCom's tactic, the move has helped the firm reduce its real estate expenses by selling it off. In addition, the mergers carried out by the firm enabled it to consolidate personnel into fewer locations.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 1999
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Call centers: dialing a sound real estate strategy
Article Abstract:
The real estate industry is witnessing a rapid growth in the use of call centers, as companies underscore the need to adopt consumer-oriented marketing approaches. Call centers do not only make a company's marketing and sales functions facilitated and highly efficient, but enhance customer satisfaction, as well. However, establishing call centers entails adequate preparation and time, as it requires large power requirements and distinctive configuration.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 1998
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The telecom connection: how it's rewiring the new economy's location rules
Article Abstract:
Call centers serve as a measure of the impact of telecom's real estate. A small number of facility types are so numerous, hence, they are heavily technology-dependent. Call centers' standing on telecom's leading edge has relocated them from the back office to the corporate center stage. Advanced technological tools are boosting the efficiencies of call centers.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 1998
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