UK: RAIL PROBLEMS TO DISRUPT CHRISTMAS MAIL

Article Abstract:

Given the huge delays currently being experienced on Britain's rail network, the Post Office has warned that Christmas deliveries will be badly affected. Currently around 50% of the Post Office's fleet of 58 trains are experiencing delays of up to six hours, affecting 10% of the daily volume of the Royal Mail. It appears likely that Railtrack will have to pay a compensation bill in the region of GB$ 15mn, rather than the originally predicted GB$ 10mn. Parcelforce has stopped using a piggyback service to take parcels from London to Scotland by rail and is instead sending all parcels by road. The disruption also puts the Post Office's ability to meet a GB[pound] 392mn profit target his year in jeopardy.

Regulation and Administration of Communications, Electric, Gas, and Other Utilities, Public Mail & Express Services, Postal Services, Postal Service, U.S. Postal Service, Mail receiving and forwarding services, Mailing services, Post Office, Royal Mail, Parcelforce Worldwide

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Rail firm complaints climb to 1,800 a day

Article Abstract:

Figures compiled by the UK Rail Regulator have shown that in 1997, 650,000 complaints were made to privatised rail companies. This number has come as a surprise because until this study the official figure was collated from the number of complaints made to passenger watchdogs. For 1997 this number was 9,753. The company which received the most complaints was Virgin West Coast, with 120,000 complaints, the majority concerning punctuality. Some of the rail firms said that they encouraged passengers to write in with comments, and therefore expected a lot of complaints. A spokesman for Silverlink said that letters of complaint were free marketing information.

Comment:

UK: Figures compiled by UK Rail Regulator show that in 1997, 650,000 complaints were made to privatised rail companies

Railroads, Rail Transportation, Article

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Designs on your CD collection

Article Abstract:

Lemon Jelly's Fred Deakin, who has been closely involved in designing the graphics for the music duo's products, states that his work clearly presents his own messages. Nick Franglen, the other member of the duo, indicates that they want their products to be cherished by purchasers.

Entertainers & entertainment groups, Musical Artists & Producers, Musical Groups and Artists, Officials and employees, Beliefs, opinions and attitudes, Entertainment industry, Music industry, Musicians, Deakin, Fred, Franglen, Nick, Lemon Jelly (Music group)

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