TQM at Xerox: lessons worth duplicating

Article Abstract:

The total quality management (TQM) process undertaken by Xerox Corp played a vital role in making the company a leader in the manufacture of copying machines. The TQM process undertaken by Xerox takes into consideration three strategic aspects, namely customer focus, total involvement and process improvement. From its initial implementation during the early part of 1970s, the company's TQM process has transformed from a special emphasis to a fundamental business principle.

Photographic equipment and supplies, Photocopy Equipment, Photographic and Photocopying Equipment Manufacturing, Office equipment and supplies industry, Office equipment industry, Xerox Corp., XRX

---

Application of total quality management concepts to a business school

Article Abstract:

Top management commitment played a vital role in the implementation of total quality management (TQM) concepts in the Accounting Department and the Business Research Centre (BRC) of the School of Business at Cameron University. Commitment from the university's top management emphasized the significance of TQM to the rest of the organization. It also resulted to the accessibility of resources that are vital to the successful implementation of TQM.

Business and Secretarial Schools, Business & Secretarial Schools, Business schools

---

Requirements for successful implementation of total quality management

Article Abstract:

Successful implementation of total quality management (TQM) entails modification of organizational culture. Changes in organizational culture, such as focus, attitudes and commitment, are necessary since TQM principles and practices often represent a dramatic shift from traditional manufacturing. Implementation to TQM also calls for a sustained commitment and considerable investment in human resource development.

All Other Miscellaneous Manufacturing, Manufacturing industries, not elsewhere classified, Manufacturing Industries NEC, Analysis, Manufacturing industries, Management research

Similar abstracts:

• Abstracts: Leadership, learning and resources for the high-tech firm: an integrated view of technology managementR. Unique marketing challenges at the frontiers of technology: An integrated perspective
• Abstracts: The pros and cons of carbon dioxide dumping. Exploring options for CO2 capture and management. Modeling clathrate hydrate formation during carbon dioxide injection in the ocean
• Abstracts: Combined laboratory/field study on the use of nitrate for in situ bioremediation of a fuel-contaminated aquifer
• Abstracts: Introduction: connecting people and information for innovation: contribution to the management of technology. Technology management in technology-contingent SMEs
• Abstracts: A gamut of groups; mutations, knots and parliaments are terms for some of the creatures that like hanging out together

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.