A survey for their thoughts
Article Abstract:
Small businesses must maintain high quality standards in servicing customers to retain or increase their market share. Employees must participate in the process of formulating plans and solving problems to encourage them in providing services for improving customer satisfaction. Employee surveys help managers assess employee orientation towards work, management and customer services. Surveys give the company an evaluative tool for determining employee understanding and loyalty to the business.
Publication Name: Small Business Reports
Subject: Business, general
ISSN: 0164-5382
Year: 1992
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Friends of the family
Article Abstract:
Corporate policies for employee family needs have increased. A joint study by The Bureau of National Affairs and HRNews showed that 80% of respondent companies have instituted family-friendly programs. The most common of the offered policies were paid disability, 61% , and post-natal leaves, 58%. Flexible workdays were also offered to employees, as well as employee assistance or counseling programs.
Publication Name: Small Business Reports
Subject: Business, general
ISSN: 0164-5382
Year: 1992
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Financing the golden years
Article Abstract:
Increased governmental regulations has resulted in the decline of traditional pension plans. The 401(k) retirement plan is a viable alternative to post-retirement financing due to its flexibility and cost effectiveness. The plan allows employees to select their contribution amounts, and employers to determine their matching contribution levels. The plan also provides for deferred tax payment.
Publication Name: Small Business Reports
Subject: Business, general
ISSN: 0164-5382
Year: 1993
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