Adding value in the Information Age: uses and gratifications of sites on the World Wide Web
Article Abstract:
Visitors frequently visit Websites that appeal to their personal and social needs. Personal involvement and continuing relationship are found to be significant aspects in the interactive property of World Wide Web sites. A sense of personal approach may help in the development of a parasocial relationship with the visitors to the Web sites. The factor of entertainment as well as the delivery of information that adds value in terms of form and substance should be integrated in planning the design of a Web site.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 1998
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Consumer behavior and unresolved regulatory issues in electronic marketing
Article Abstract:
Decision processes are being affected by interactive media on three varying levels, which signify that different kinds of regulations may be needed. On the first level, media can influence the amount of information that is available but cannot influence its form or content. On the second level, media has an effect on the form and content of information display while the third level shows that media has a significant influence on information processing.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 1998
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Amazon moves to ease worry about privacy of customers
Article Abstract:
Customers of Amazon.com have expressed their concerns over a marketing ploy which lists customers purchases and distributes them to other Amazon customers with similar tastes, and these are known as 'purchase circles'. Because of the level of detail Amazon is able to obtain about customers, they can make very clear distinctions about customers buying practices, and this is what disturbs some customers.
Publication Name: The New York Times
Subject: Business, general
ISSN: 0362-4331
Year: 1999
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