Are all results created equal? Auditing organizational outcomes for quality
Article Abstract:
Experts believe that managerial leaders would benefit by viewing results from a quality management perspective, considering the pressure they go through to produce measurable outcome. Values driven, based on ethical behavior, important to the purpose, oriented toward active learning, measurable and offering a balanced perspective are the six dimensions of quality results that could be considered.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
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The influence of continuous improvement and performance factors in total quality organization
Article Abstract:
The performance measurement techniques as the basis for the development of reward and recognition mechanisms in Total Quality Management are examined. Two phases of fieldwork were undertaken, an in-depth case study of the effectiveness of performance measurement in promoting continuous improvement, followed by the development of a model of optimal total quality based performance measurement.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
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