Customer behavioral intentions for online purchases: an examination of fulfillment method and customer experience level
Article Abstract:
An examination of the flourishing market for groceries and other foodstuffs ordered through the internet for home delivery is presented. Internet ordering, service quality, grocery home delivery, order fulfillment, e-commerce, etc. are discussed in the course of the examination.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2006
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Customer behavior in an online ordering application: a decision scoring model
Article Abstract:
A model for forecasting customer purchases through online ordering software is developed, based on study of customer's behavior.
Publication Name: Decision Sciences
Subject: Business, general
ISSN: 0011-7315
Year: 2005
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From niches to riches: anatomy of the long tail
Article Abstract:
'Long-tail' or online buying market is analyzed with reference to consumer behaviour and supply and demand channels.
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2006
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