Entrepreneurial orientation as a basis for classification within a service industry: the case of a retail pharmacy industry
Article Abstract:
Intangible factors play a critical role in influencing the performance of an organization in the long run and enabling it to have an edge over its competitors. A study of retail pharmaceutical firms recommends using this factor as a basis to classify the service industry.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2005
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Product innovativeness in technology services organizations: roles of differentiation strategy, operational autonomy and risk taking propensity
Article Abstract:
The empirical research of the effect of operations and business strategies on the innovative management of service operations is presented.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2007
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