Fighting phone fraud

Article Abstract:

Most companies lose vast amount of money each year to fraudulent telephone calls. However, the problem can be solved when companies learn to regulate their computerized phone system and prevent employees and computer hackers from gaining easy access to it. Call-accounting systems can detect the source, duration and time of communication. A company's private branch exchange (PBX) should also be programmed to block calls to entertainment and information numbers. Moreover, out-of-state calls should be limited and phone bills should be computed carefully. Companies can also save more by renting a toll-free 800 number and replacing their PBX with Centrex.

Usage, Software, Prevention, Design and construction, Fraud, Private branch exchanges, Telephone systems, Centrex telephone service, Centrex telephone services

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Minding your mailroom

Article Abstract:

Most mailroom operations in small businessesare ignored because they are not treated as profit opportunities. Profit could be lost in inefficient mailroom services so every small business must make every effort to bring the standards of this ignored section up to efficiency. Tips on cutting mailroom operating costs while improving customer service are presented. Following these tips should add up to considerable savings over the years.

Small business, Mail receiving and forwarding services, Mailing services

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Corporate castaways

Article Abstract:

The acquisition of corporate castaways, or unwanted product lines or divisions, is discussed. Companies wishing to purchase corporate castaways are advised to consider some points. These include the questions of why the owner is selling, if the division or product line being sold would fit into one's business, its competitive advantages, the buying company's 'readiness to absorb' and how the deal will be financed.

Purchasing, Business enterprises, Corporate divestiture, Divestiture

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