Impact of progress and outcome feedback on the relation of goal setting to task performance

Article Abstract:

Previous studies have demonstrated the interactive effects of goal setting and feedback. The present study examined process and outcome feedback as moderators of the relation of goal setting to performance, task-strategy quality, appropriateness of information search, effort, and self-confidence. Using a stock-investment computer simulation, 85 students worked under experimental conditions in which goals and process and outcome feedback were varied in a completely crossed factorial design. Results support the hypothesis that both process and outcome feedback interact with goal setting to enhance performance. In addition, the interaction of goal setting and process feedback was more strongly related to the quality of information search and task strategy than the interaction of goal setting and outcome feedback; the latter was more strongly related to the self-confidence and effort than was the interaction between goal setting and process feedback. We discuss the results in terms of expanding the role of studying feedback in research on goal setting. (Reprinted by permission of the publisher.)

Performance, Goal setting, Feedback (Psychology), Feedback (Communication)

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Task complexity: a review and analysis

Article Abstract:

In an attempt to identify those qualities that make a task complex, four fundamental task attributes are identified and are distinguished from other attributes usually associated with this concept. A typology of complex tasks is derived from the identified attributes. Finally, the implications of the analysis for both basic and applied research are considered. (Reprinted by permission of the publisher.)

Analysis, Work measurement, Work design

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