Improving quality through value stream mapping: a case study of a physician's clinic
Article Abstract:
With reference to small medical clinics in health care sector, the use of value stream mapping system and lean thinking principles to improve organizational quality and to reduce costs is discussed.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
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Technical target setting in time-stamped quality function deployment
Article Abstract:
The significance of quality function deployment strategies, which enhance product quality to achieve customer satisfaction, is examined. Regression analysis methods are used for the study.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
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Product quality as a determinant of product innovation: an empirical analysis of the global automotive industry
Article Abstract:
The impact of product quality, on product innovation by automotive sector, is examined. Regression analysis methods are used for the study.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
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