Norms and power in marketing relationships: alternative theories and empirical evidence
Article Abstract:
The role of relational norms and governance mechanisms in marketing dyads are studied. Alternative theoretical perspectives are offered and managerial implications are discussed.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2003
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Testing airline passengers' responses to flight attendants' expressive displays: the effects of positive affect
Article Abstract:
Relationship management between passengers and flight attendants and the role of facial expressions in this are evaluated.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2006
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Learning and locale: the role of information, memory and environment in determining export differentiation advantage
Article Abstract:
The role of organizational learning and business environment in export market management is analyzed.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2006
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- Abstracts: An examination of the relationships between JIT and financial performance. The production performance benefits from JIT implementation
- Abstracts: Assessing the impact of alternative manufacturing layouts in a service setting. Assessing the impact of environmental management systems on corporate and environmental performance
- Abstracts: Entrepreneurial orientation as a basis for classification within a service industry: the case of a retail pharmacy industry
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