Small businesses tap into the power of computers; but getting top productivity from complicated software frustrates many

Article Abstract:

Small businesses' use of computer systems is becoming more critical to their survival in a competitive marketplace. Analysts note that small businesses will need to learn how they can use computers for strategic planning and marketing research, the same things larger corporations do to survive. Industry observers note that small businesses lacks the support services required to take full advantage of their computer systems, and that this lack of support is a source of frustration. The use of computers in small business has increased by 55 percent between 1986 and 1991, according to a survey by the National Federation of Independent Business.

Systems analysis, Small business, Information management, Industrial productivity, Productivity, System Design, User Behavior

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Taxing disparity: IRS excels at tracking the average earner, but not the wealthy; its computers can't evaluate complex affairs of rich; audit rate is declining; firms also hard to monitor

Article Abstract:

The IRS is coming under increasing criticism concerning its ability to keep up with the tracking of tax returns from large corporations and high-income earners. For the average wage-earner, the IRS's computers are so sophisticated that the failure to pay, even part of the amount due, is likely to be discovered. For high earners though, the only real way to track increasingly complex tax returns is to audit. Unfortunately, successive staff reductions have failed to keep up with the rise in returns and unpaid taxes. The consequences are that there is not enough staff to carry out the required checks, and audits are declining.

Finance, taxation, & monetary policy, Laws, regulations and rules, Technology application, Income tax, Office automation, United States. Internal Revenue Service, Government Agency, Tax

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When laptop computers go on the road, the hassles can cancel out the benefits

Article Abstract:

Airport security, unavailable telephone outlets in hotels and limited battery power makes using laptop computers on the road a hassle but the market is expected to sell 1.1 million portables, valued at $2.8 million, during 1990. The growth in sales is expected to be 26 percent over 1989, when sales reached 902,000. Market researchers estimate that 70 percent of laptop use is in the home or office, eight percent in car or airplane, eight percent in hotels, and seven percent in customer's offices.

Evaluation, Computer industry, Surveys, Airports, Laptop computers, Airport security, Survey

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