Stock - in - trade choices
Article Abstract:
Some companies keep stock of slow moving items to ensure better service for the customers and count it as a marketing expenses but to other companies the stock may be blocked money. The inventory control and customer relations management are discussed.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2004
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Satisfaction is not guaranteed
Article Abstract:
The importance of quality customer service to professional service firms such as the law firms, accounting firms, etc, and the ways in which these firms manage their relations, are discussed.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2006
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Service is a state of satisfaction
Article Abstract:
The two most important criteria based on which the service of a firm is likely to be judged 'completely satisfied' and especially in the case of service industries, are discussed.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2006
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