Supply Chain Management in a global economy

Article Abstract:

The important role-played by the entire supply chain management (SCM), including procurement, logistics and distribution, for ensuring a consistently high degree of customer satisfaction in terms of quality, delivery and cost in a global economy are discussed. The examples from the Middle East and South Asia are used to explain how the objective of excellence in business performance and quality management (QM) is attained without substantive investment by following the basic principle and concepts of SCM and QM.

Logistics, Business logistics

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TQM critical factors and KM value chain activities

Article Abstract:

A research on the role of total quality management (TQM) critical factors and on the significance of knowledge management (KM) value chain activities to TQM critical factors is discussed.

Knowledge management, Qualitative research

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Uncovering the faultlines in quality management

Article Abstract:

The reasons for the failure of quality management (QM) in establishing itself as a genuine mainstream management paradigm are explained.

Venture Analysis, Business enterprises

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