Wheels of change in bicycle retailing

Article Abstract:

A few bicycle chains such as Performance Inc, in Chapel Hill, NC, hope to attract business away from the 6,600 or so specialty dealers that control more than 50% of the $3.5-billion bicycle market. Large chains may be able to offer lower prices and a less intimidating environment for customers.

Motorcycle, Bicycle, and Parts Manufacturing, Sporting Goods, Bicycle Stores, Sporting Goods Stores, Motorcycles, bicycles, and parts, Sporting goods and bicycle shops, Bicycle Parts, Industry Overview, Innovations, Equipment and supplies, Chain stores, Bicycle stores, Bicycles, Bicycle industry, Cycling equipment, Performance Inc.

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Improving worker performance

Article Abstract:

Small-business owners and managers should ensure that employees are well-suited to their jobs and foster a culture that encourages performance. Employees should also be placed in direct contact with customers. Other ways to improve employee performance are described.

Employee incentives, Employee motivation

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Responding to change

Article Abstract:

Allegheny Ludlum Corp is a specialty-steel manufacturer that has responded to increasing competition by implementing a quality program that assigns productive roles to both employees and machines. The program is described.

Blast furnaces and steel mills, Electrometallurgical products, Quality management, Steel industry, Allegheny Ludlum Corp., ALS

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