Metrics: you are what you measure!
Article Abstract:
Companies use metrics for a range of purposes but there are seven potential problems which companies should be aware of. These are: not giving rewards to staff in time; having factors which affect rewards which staff cannot control; having metrics which are difficult to control; using inappropriate metrics; applying metrics which are wrong; imposing metrics which employees resent and not thinking imaginatively enough. Companies can take steps to avoid these problems. These include listening to customers, understanding employees and the interrelationships between them.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 1998
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Beyond the quick fix: the psychodynamics of organizational transformation and change
Article Abstract:
Researchers conducted large-scale surveys into the psychodynamics of people undergoing change and related the results to change within organisations. There are similar characteristics between change within organizations and within people. Companies have to change if they are to remain competitive and it is important that managers can instill a culture which is receptive to change. The best way to handle change is to proceed slowly and encourage staff to question each aspect of change as it happens. There has to be an atmosphere of trust and constructive criticism.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 1998
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Winning the standards race: building installed base and the availability of complementary goods
Article Abstract:
Market forces often encourage the selection of an inclusive single technology standard. The factors determining a dominant design may include the availability of complementary products and the size of the installed technological base. A new study, which investigates the path-dependent nature of technology trajectories, suggests that companies with aggressive marketing and distribution strategies can markedly influence their installed base and the availability of complementary products.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 1999
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