Consumers still reluctant to use online financial services, study finds
Article Abstract:
Financial services Web sites are still not an attractive alternative to most consumers. A study conducted by Mercer Management Consulting, NY, has found that though visitors to financial services Web sites increased by 150% in a year, most people will not purchase financial services online. Ony 5% of 1,200 consumers surveyed bought insurance online while 3% had taken out online loans or mortgages. Results also show that consumers still prefer to conduct a large percent of transactions over non-digital channels.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
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BTB dispute settlement guidelines gain strength
Article Abstract:
Guidelines for managing e-commerce business-to-business disputes are projected to be developed more fully in 1st qtr 2001. The adoption of the American Arbitration Assn's E-Commerce Dispute Management Protocol will enable companies to resolve disputes quickly. The protocols that are expected to be adopted include fairness, continuity of business, clear dispute-management policies, range of options and commitment to technology.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
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AOL on CertifiedMail: No cost to consumer
Article Abstract:
America Online, Inc. is to become Goodmail CertifiedEmail. CertifiedEmail is a software through which authenticity and reputation in e-mail delivery. is assured. The details of the controversy and delivery are analyzed.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2006
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