Free TiVo helps agents support product
Article Abstract:
TiVo, creator of a technology that allows television watchers to record programs without a tape or VCR is helping its outsourced teleservices provider, ClientLogic, to learn about TiVo's products by giving call center agents free use of its personal digital recording service. About 65 of ClientLogic agents doing inbound support for TiVo receive the service at home at no charge.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
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Teleservices gains leads for IT provider
Article Abstract:
A profile of the company CenterBeam, an IT outsourcing provider for midsize companies is presented. Effective data analysis and a straight outbound teleservices are the key factors in the success of business-to-business lead generation for the company.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2005
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Magnet, kit help give added pull
Article Abstract:
Indiana's Johnson Memorial Hospital sends out a first aid kit and refrigerator magnet in a marketing campaign.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
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