My Twinn boosts sales 30% using at-home agents

Article Abstract:

My Twinn, an EngleWood, CO-based manufacturer of personalized dolls that closely resemble customers' children, reports that its sales during the holiday 2000 catalog campaign increased 30% compared with the corresponding period the previous year. The company attributed the sales increase to its institution of a work-at-home inbound sales program that made sure all calls during the peak of the holiday season were all entertained and resulted in sales.

Doll and Stuffed Toy Manufacturing, Dolls & Stuffed Animals, Toy industry, Likfelike Co.

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Trade pubs cautious about new fax law

Article Abstract:

The recent signing of a new fax law by president George W. Bush, has been welcomed by the representatives of the trade publishing industry. They have confirmed that more laws pertaining to the same issues would be made in the coming year, however have also expressed concerns on the impact of such laws on the roll back of profits that faxers have currently made.

Legal issues & crime, Government regulation (cont), Government regulation, PRINTING AND PUBLISHING, Publishing, Publishing Industries, Printing & Publishing, Legal/Government Regulation, Publishing industry, Interpretation and construction, Laws, regulations and rules, Beliefs, opinions and attitudes, Facsimile transmission, Information law, Industry sales and revenue, Facsimile transmission services, Fax services

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Home-based agents offer alternative to going offshore

Article Abstract:

A fast growing trend in the teleservices industry is the emergence of home-based call center agents. These agents provide an alternative to traditional call centers and offshore outsourcers.

Forecasts, trends, outlooks, Management dynamics, Telemarketing Services, Telemarketing Bureaus, Business services, not elsewhere classified, Telemarketing, Management, Forecasts and trends, Market trend/market analysis, Company business management, Outsourcing, Call centers, Call centres

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