Bad service kills off clients
Article Abstract:
Independent or regional retailers should consider screening the movie "American Gangster" to their service and sales staff, because the beginning of a movie can teach an important lesson. The character Bumpy Johnson died of a heart attack in a big, empty store, with no employees around. The importance of good customer service is highlighted.
Publisher: North American Publishing Company
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
Marketing procedures, Retail Stores, Editorial, Portrayals, Customer service, Stores, Support services, Customer relations, American Gangster (Motion picture)
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
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Vendor strategies: MTI gives retailers a lift
Article Abstract:
The benefits accruing to retailers through the usage of the services of Merchandising Technology Inc. are described.
Publisher: North American Publishing Company
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
Forecasts, trends, outlooks, Retail Trade, Showcase, Partition, Shelving, and Locker Manufacturing, Show & Display Fixtures, Partitions and fixtures, except wood, Usage, Retail industry, Forecasts and trends, Market trend/market analysis, Growth, Display fixtures, Company growth, Displays (Marketing)
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
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Subjects list: United States
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