Category 5: management of process quality
Article Abstract:
The Malcolm Baldridge National Quality Award criteria has been used as a tool for self-assessment and self-improvement. The criteria covers all areas of business. The fifth category, Management of Process Quality, involves design, production, support services, supplier quality and quality assessment. Companies that have won the award have been successful in the area of customer and employee satisfaction, quality, cost, time and reliability.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1992
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Three receive national quality awards.
Article Abstract:
Details of the winners of the 2006 Malcolm Baldrige National Quality Award are presented.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2007
User Contributions:
Comment about this article or add new information about this topic:
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