Continuous process improvement the Quick Step way
Article Abstract:
Companies can use the Quick Step process to improve efficiency and product quality and reduce costs. The process focuses on reducing the time between the receipt of an order and the receipt of payment. Elements of the process include continuous workforce training, management commitment to continuous improvement and publication of results. The implementation of the process by refrigeration equipment manufacturer Copeland Corp is discussed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1998
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Let's accentuate the positive
Article Abstract:
The positive approach to quality management, namely appreciative inquiry (AI), is discussed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
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