How ethics can improve business success

Article Abstract:

Ethical behavior can enhance success and quality of business organizations as it leads to improved competitiveness and customer satisfaction, and reduced costs. Pressure, attitudes and opportunity are the root causes of unethical behavior. An ethical management program should focus on these causes in organizational policies and work processes. The program can improve ethics through cost appraisal of poor ethics, prevention of unethical behavior and promotion of a culture conducive to ethical behavior. Ethical behavior can facilitate continuous organizational and operational quality improvement.

Quality management, Ethical aspects, Business enterprises, Ethics, Workers

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COQ systems: the right stuff

Article Abstract:

Cost-of-quality (COQ) systems quantify the total costs of quality efforts. Such costs comprise of prevention costs, appraisal costs, internal failure costs and external failure costs. A COQ system offers a number of benefits. It is useful in assessing capital investment alternatives, in directing investments toward investment activities, in generating quality data that are more readily acceptable, and in developing more sophisticated performance measures. Suggestions for effectively implementing a COQ system are offered.

Evaluation, Measurement, Cover Story, Quality control, Organizational effectiveness, Costs, Industrial, Industrial costs

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Advancing from compliance to performance

Article Abstract:

Best practices, which control failure of business ethics, are presented.

United States, Management dynamics, Usage, Company business management, Best practices, Cover story, Organizational ethics

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