Japan's new advantage: total productive maintenance

Article Abstract:

The adoption of total productive maintenance (TPM) in Japanese companies has ensured that production workers work to their full potential and are actively involved in enhancing production quality. TPM has allowed workers to assume responsibility for their works areas and the repair and maintenance of their own equipment, thereby serving in the interests of both the workers and the employers. TPM has also unified the work force, channeling their energy and creativity toward wide-range quality improvements.

Equipment and supplies, Maintenance

---

Don't throw scientific management out with the bathwater

Article Abstract:

Frederick W. Taylor's scientific management principle has played a vital role in Japanese business practices and in the development of total quality management (TQM). Japanese industrialists have incorporated the ideologies of scientific management in their management practices and have evolved a sound production system. Japanese scientific management stresses enhancing product quality and improving cooperation between management and workers. The history of scientific management in Japan is discussed.

Analysis, Total quality management

---

Seven steps to a successful customer survey

Article Abstract:

The results of a customer survey varies from one supplier to another. This difference may be attributed to a number of factors, but the primary reason for success is due to efficient. It is suggested that Americans apply the techniques learned from the Japanese such as up-front planning to completing successful customer surveys. In this process, seven steps are used to get results. The large amount of preparation not only ensures the surveys success but also provides other benefits.

Methods, Consumer confidence

Similar abstracts:

• Abstracts: 12 ways to add value to audits. Beyond compliance: An examination of compliance and management auditing. Ethics, auditing and Enron
• Abstracts: Use ISO 9004 to improve performance: it's a powerful modern business management tool
• Abstracts: Make plants safer with a proper management of change program. Chlorine plants reduce production
• Abstracts: Measuring progress in SPC implementation. Total quality management in an academic health center. Applying an excellence model to schools
• Abstracts: Grumman's GQ makes quality fashionable. Total quality management in the public sector

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.