Keep on keeping on

Article Abstract:

Three US manufacturing companies namely Ford Motor Co, Solectron Corp and Rocket Research Co, believe that quality improvement will still rely heavily on established techniques rather than new ones. These firms have proven their ability to adhere to strict quality standards through the principles of commitment, persistence and dedication. These companies will continue to practice these existing approaches. They know that there is no need to wait for other techniques since existing ones are very effective.

Semiconductors and related devices, Motor vehicles and car bodies, Motor vehicle parts and accessories, Electronic components, not elsewhere classified, Space propulsion units and parts, Methods, Quality management, Quality control, Automobile industry, Ford Motor Co., Electronics industry, Solectron Corp., Aerospace industry, PRIMEX Aerospace Co.

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Middle managers can inhibit TQM, says study

Article Abstract:

A survey has showsn that middle managers can inhibit successful total quality management (TQM) because they resist change. Middle managers need to be more invovled in the design and promotion of TQM so that they have more meaningful roles. The survey also found that many US companies rarely give new business methods the chance to work and critics have suggested that TQM is a fad. Important factors for the succes of TQM include customer service and training.

Surveys

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1992 QA/QC software directory

Article Abstract:

The 1992 quality assurance and quality control directory lists 190 companies offering computers and software packages for total quality management. the alphabetically arranged corporate listing include contact address, telephone and fax numbers. A separate index qualifies companies according to function-specific packages offered.

Computer software industry, Software industry, Software, Cover Story, Directory

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